1 Reply Latest reply on Sep 7, 2015 6:04 AM by SmilingSweetly

    E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

    SmilingSweetly

      I used to be able to open ACSM files without further ado.

       

      But now I get the above indicated error message.

       

      I try to erase the computer authorisation. I cannot erase it. It only says, unable to erase. Try later.

       

      Can you tell me what to do?