11 Replies Latest reply on Feb 12, 2016 7:53 PM by grantg59

    unable to validate this serial number...

    MHK2015

      Hello,

       

      I've just purchase a boxed version of Lightroom 6 today and was looking forward to installing but have been presented with: "unable to validate this serial number..."

       

      I've check the serial number on the box and doubled check and a rechecked and have been trying serval times, but still I get the "unable to validate this serial number..."

       

      I really don't understand that I'm doing wrong.

       

      Any help is much appreciated.

      Thank you