7 Replies Latest reply on Sep 10, 2015 12:02 AM by björn-oleb61590674

    Captivate 9 Install Problem

    valTX

      I just paid for a annual subscription of Captivate 9, and downloaded it into a Windows 7 enviroment. I thought the install went OK. Then clicked on the Icon, the application comes up, and asks me to select a project. Within sixty seconds, it crashes, regardless of what I do.


      I have chatted on line with the Adobe support-Waist of time: We ran some clean scripts, turned off fire wall, erased fonts, sent logs- nothing worked.


      I uninstalled, and reinstalled. Same error. Anyone have ideas?