I cannot get my books from my local library. Upgraded to windows 10 about the 18th of August. Installed ADE on the 21st I think. Had been using it before the upgrade and worked well. After reinstall, I was able to get books on 24th, 25th and 26 but now can not get them. I spoke with tech support today. They tried to get me to erase authorization and redo it. The program will not erase authorization and says to try after some time. Did that and same thing. How can I get this working.