3 Replies Latest reply on Sep 8, 2015 4:20 AM by Peter Spier

    while saving, the application stops and then the file won't open

    cecilsal4547

      Hi Everyone,

      I hope someone can be helpful, I have been working on a indesign document for 5 hours ( I know I forgot to save it ). At the end I go and save it, i overwrite it, it was an .idml press save, after few seconds a window pop up saying that illustrator has close.

      I go in the document folder the document name is there, and the last date modified is the time I saved it, but it's just 1kb instead of more than 300kb that it was before! when I press it this message appear : Cannot open the file "....hdml" Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.

      The file was originally created with cc then exported to .hdml by a collegue so that I could use it in my computer with the s6 version. I am not an expert of indesign so please tell what happened and if I can rescue the file.

      It would be vey appreciated