0 Replies Latest reply on Sep 8, 2015 4:16 PM by GizmoJones

    Error message: E_AUTH_BAD_DEVICE_KEY_OR_PJCS12


      I have been using Adobe Digital Editions for several years.  Today, when I tried to add a book to my library, I received the error message:


      Unable to download

      Error getting License. License Server Communication Problem:



      I checked my computer authorization, which tells me that this computer is already authorized. 

      I have been downloading books from this particular source for several years with no problem.


      What can I do to remedy this, please, without losing the books already in my library?

      I am running Adobe Digital Editions 2.0.67275 on a Mac OS 10.10.4 (Yosemite).