0 Replies Latest reply on Sep 8, 2015 4:16 PM by GizmoJones

    Error message: E_AUTH_BAD_DEVICE_KEY_OR_PJCS12

    GizmoJones

      I have been using Adobe Digital Editions for several years.  Today, when I tried to add a book to my library, I received the error message:

       

      Unable to download

      Error getting License. License Server Communication Problem:

      E_AUTH_BAD_DEVICE_KEY_OR_PJCS12

       

      I checked my computer authorization, which tells me that this computer is already authorized. 

      I have been downloading books from this particular source for several years with no problem.

       

      What can I do to remedy this, please, without losing the books already in my library?

      I am running Adobe Digital Editions 2.0.67275 on a Mac OS 10.10.4 (Yosemite).