How are you configuring Email in Elements Organizer 13/13.1 Edit Menu/Preferences/Email
Are you getting into the email area itself Share/Email/Email attachment? If so, what is it asking you to do?
Have you updated 13 to 13.1 for Premiere Elements 13 Editor as well as Elements Organizer 13? You do that using Help Menu/Updates in an opened project.
Please review, consider, and supply more information.
Soo!? if i understand You right...i need to make AOL insted of Outlook?
My problem is: Elements refuse SMTP...where my internet prowider Telia only got 3 different SMTP adreses and non off this works
Well did not work whit AOL either...
Since updated elements 13 4 times now (no problems for Adobe too update...but i still got no internet Connection too all help menys, since: there is no internet Connection (but in help section i can se my internetconnection)....can not download musik files, can not send Pictures ore film clips..i Think all updates goes by Adobe creative cloud...but can not find premiere elements 13,1
I installed the program brand new last week
Thanks for the replies. My screenshot was not meant to tell you that you need to use any particular email client. It was meant to point to the opportunities that are present and then you decide which one of your email accounts works for you.
Did you go through the following routine
1. Clicked New in the Email client preference
2. In the New Profile pop up shown in the earlier screenshot, did you fill in something like your ID hansb and even put "Other" in the Service Provider field?
3. When you did that, you had the opportunities to put in the valid email address and the rest of the information that you wanted validated.
4. Hit the Validate button and, within a few minutes, got validation to move forward?
I just did all that with 1 of 3 SMTP email accounts that I have with gmail. Did you miss anything in those steps? Or, have you been there and done that and it still does not work?
Add On....Elements Organizer 13/13.1 allows you only to send Email attachment, not Photo mail. Are you OK with that when you get the feature working?
I just saw your post 4 after I posted post 5.
From what I just read, this is not just an Elements Organizer 13/13.1 Share/Email matter. It appears that Share/Email is just part of an overall Internet connection issue in which all features depending on an Internet connection are affected.
If you are having problems with your Internet connection, then no matter how you set your Email client, you are going to have problems with the feature.
Premiere Elements (any version) is not a Creative Cloud application.
In the Premiere Elements 13/13.1 Editor, can you upload video to Facebook, Vimeo, or YouTube without issue?
Again, the Elements Organizer 13/13.1 Share Email feature is only for email attachments, not photos.
If you go to the Premiere Elements Editor Help Menu/, do you see a entry in the list for Sign In or is it for Sign Out?
What computer operating system? Assuming you are using a Windows computer, please download and install the Adobe Application Manager and determine if that has any impact on the issue. Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Please consider and then let me know if we agree on the details.
Add On....The suggestion about downloading and installing the Adobe Application Manager is based on you having an Internet connection in that regard.
Also, please confirm if you were able to update 13 to 13.1 using an opened project's Help Menu/Updates? Help Menu/Updates from the opened project is the only way to get that update.
Well no i get confused?
I got Windows 8.1 all abowe i have done but elements refuse my internet settings sice elements not agree on SMTP settings, but i got SMTP settings from my internet prowider
I´m not able to send video too Facebook ore the other suggestion in: share i´m also not able to put musik from premiera elements that´s already in the program, since it need internet Connection.....but i was able to update the program 4 different times, by that i got some new sounds, but not able too atttache them in my films
Adobe Creative Cloud was required by premiere elements 13 (perhaps since i live outside USA..in Europé/Sweden)
No problem too make mowie/wideu with sounds like birds/soud effects...but not songs....done a huge mowie in expert mode, also made small clips, non off dis will go to Facebook....ore in organiser were you are supposed to send Pictures single ore upp till a small library off photos directly to Facebook, will not doe since the program tells me: fix internet Connection ore fix internet settings
If you have not already, can you consult with your Internet provider on the state of your Internet connection and settings? The Premiere Elements does not require an Internet connection for your usual importing from hard drive, editing, or exporting. But, anything involving an Internet connection will not work if there is a problem with your Internet provider and connection and sometimes your browser settings.
Have you tried to shutdown your router for 30 seconds?
Have you deleted your browser's Cached Web Content? See. your default computer browser Options/Advanced/Network and the Cached Web Content?
Well will trye to shot done my router, perhaps it helps?
(can not doo this untill later since i´m in a wheelchair)
Thank´s so far for help!
Thanks for the follow ups.
We will watch for your results as your schedule permits.