4 Replies Latest reply on Sep 9, 2015 8:11 AM by sarsaxen

    Lost serial number, need for upgrade, have proof of purchase

    alexs55362958

      I've spent a couple hours on various online chats and have had no help. I purchased Lightroom 5 almost two years ago, and I thought I had registered the product but I guess I never did.

       

      I ordered it from an online store and they sent me a hard copy of the product (disc in a box) and I've since relocated since purchasing the product so I do not have the original packaging nor serial code. In order to install the upgrade I just purchased for Lightroom 6 I need the serial number for Lightroom 5 which I no longer have. I've included a screenshot of my proof of purchase.

       

      PLEASE HELP!Screen Shot 2015-09-09 at 9.55.04 AM.png