Hello, I cannot connect to one of my website's since my
client setup several users incorrectly, we have all since deleted
our contribute accounts in an attempt to start again from scratch.
I am now trying to setup a new connection to the website but
receive the following message from the connection wizared when it
tries to confirm the website directory folder:
Contribute cannot verify your connection information. The
path given does not match the provided website's home page, or
there may be a permissions problem. Please contact your
administrator for assistance.
The ftp details work fine in dreamweaver. I assume Contribute
is having problems confirming the location of the website, but i'm
not sure what to try!
there are folders in the website that are _mm that hold the
old connection information delete this folder and the sub folders
underneath it and you can create a new connection.
(I've done that a lot hahahaha)
you will then have to send new connection keys to the users.
let me know how this works for you
Hello, thanks for that, there are no _mm folders that i can
see from Dreamweaver ftp (though i have turned off cloaking just in
case). I have delted 2 temp folders that were there just in case.
Will let you know if this works Shortly!