17 Replies Latest reply on Sep 17, 2015 6:35 AM by jaym81457689

    Illustrator and Indesign crash on startup.


        Hi, I'm running CS6 and Illustrator and Indesign both keep crashing on launch.

      I've reset the machine several times, and tried holding Cmd+Option+Shift during program launch,

      but both always crash just after the splash screen. Photoshop seems to be working fine,

      but both my font managers (Fontbook and Linotype FontExplorer X) are crashing on launch too.


      Any Advice? particularly as to whether the system's inability to run the font manager is preventing Illustrator and Indesign from launching,

      or vice versa?




      System info: mid 2012 Macbook pro running Yosemite

      • 2.5 GHz intel core i5
      • 8gb 1600 mhz DDR3
      • intel HD graphics 4000 1024 mb