I recently got an alert that my subscription to Adobe Creative Cloud will expire in a few days, and that it asks me to to renew my payment method. However, I do not have access to that link when I log in. Under my product name, there is no option to renew, when there's generally suppose to be a link to modify my payment method. (see below) I'd like to renew my subscription. What do I do? Thanks in advance.
Manage your membership and payments | Creative Cloud
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
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Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Hello Mr. Murphy,
I've tried to follow the steps, but as you can see on the screen capture, I do not have the "Manage Plans" and the "Edit Payment Details" options. Right now, I have no way to renew my subscription. Is there something else I can try?