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Please try the below steps:
1- Force Quit all Adobe related processes from Activity Monitor (eg- Creative Cloud, Core sync, CC library, Adobe Desktop Services, Adobe IPC broker, Adobe Crash daemon etc.)
2- Go To: Finder > Applications > Utilities > Adobe Installer > Uninstall Adobe Creative cloud ( if having trouble uninstalling it Trash it )
3- Go To: Finder > Applications > Utilities > ( Delete these two folders - Adobe creative cloud and Adobe Application Manager )
4- Then run the cleaner tool to remove creative cloud and Adobe Application Manager ( if still left in machine )
5- Right click on Finder icon and select "Go-To" Folder option.
6- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )
~/library ( It will open User Library folder. )
7- Then navigate to Application Support>Adobe> trash OOBE folder and AAM Updater folder as well
8- Again > Right click on Finder icon and select "Go-To" Folder option.> You will get a text box, type-in below command and then hit 'Return' key./library ( It will open System Library folder.)
9- Then navigate to Application Support>Adobe> trash OOBE folder and Adobe Application Manager / after this rename the file SL-STORE as SL-STORE_OLD
10- Run Adobe Cleaner tool. > If present, Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
11- Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
1) Uninstall Creative Cloud Desktop Manager :
2) Delete following folders :
C:\Program Files (x86)\Common Files\Adobe\OOBE
C:\Program Files (x86)\Common Files\Adobe\Adobe Application Manager
C:\Program Files (x86)\Adobe\Creative Cloud Folders
C:\Users\<user_name>\AppData\Local\Adobe\ AAM UPDATER and OOBE both
C:\Program DATA \Adobe\ rename the file SL-STORE as SL-STORE_OLD
3- Run Adobe Cleaner tool : http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe
4- Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
Let us know if this helps.
This was too complicated for an old man. Someone suggested I try the restore feature and that took care of it. I do not plan on downloading anything else from Adobe. The Adobe programs I have are not working anyway. Thanks for trying to help.