2 Replies Latest reply on Sep 13, 2015 12:44 PM by rayd40019893

    Certain apps stopped working

    rayd40019893

      I suddenly cannot open certain apps without an error. Photoshop says there's an error, but continues to run. However, when I try to open Premiere or After Effects, they shut down. I get this error message:

       

      premiere cc stopped working.jpg

      Here's what I've done:

       

      I've removed Creative Cloud and all of the apps. I updated my graphics driver. I reinstalled everything. I then removed Creative Cloud again and reinstalled. Nothing seems to work.

       

      I have Windows 7.