4 Replies Latest reply on Aug 24, 2016 11:56 AM by aforumumuser

    pdf from WebHelp toolbar no longer opens

      I have a WebHelp file and I have created an additional toolbar button that, when clicked, opens a pdf version of the Help file (so users can easily print all the Help). This has been working fine with IE6 but when it was tested on a machine with IE7 installed, the pdf wouldn't open. Does anyone know if it is IE7 that is causing the problem (seems likely as it is the only variable that has changed) and if there is anything that can be done about it? I have searched Adobe Reader forums and Robo forums to no avail. Any help appreciated.