That should be an ai file.
What format get downloaded ?
Can you please choose save to desktop rather than save to library.
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It is an .ai file however its just been ‘placed’ into illustrator. It is not vector so I had to retrace it to alter etc.
I had the same problem with this file. I tried to see if it was a clipping mask but that wasn't it. i jumped into wire frame mode and it has no vector points at all. Not worried about a discount or refund since i migrated from dollar photo club. so it was just a dollar but i would like to be somewhere more consistent with their vectors. is there a way to see if they are actual vectors before purchasing?