If your program is Photoshop Elements, you have posted in the wrong forum. Somehow your thread got posted in the Adobe Premiere Elements Forum (video editing). Please post your thread in the Adobe Photoshop Elements Forum.
Just a thought as you re-post your thread...
Will you photo open in the Photoshop Elements 11 Editor while it will not in the Elements Organizer 11?
Have you getting any error messages associated with the failure of the Elements Organizer 11 to import your photo? Does the photo have a CMYK color profile?
Please give more details in your thread in the Adobe Photoshop Elements Forum.