1 Reply Latest reply on Sep 14, 2015 7:30 PM by A.T. Romano

    Some files are recognised as movie files while others are not (they only come up with sound and no picture).  I can’t seem to figure out why as both files are .mov files.  Is it imperative that Apple QuickTime is installed?

    brettc55080705

      In Adobe Premiere Elements 10, I am having problems as  some files are recognised as movie files while others are not (they only come up with sound and no picture). I can’t seem to figure out why as both files are .mov files.  Is it imperative that Apple QuickTime is installed? Can you please make a suggestion and provide some assistance?  Brett