2 Replies Latest reply on Sep 24, 2015 5:17 PM by DanielFriend

    After Effects - Download for the first time and keeps crashing

    DanielFriend Level 1

      Hello! I bought my CC plan just now and download After Effects CC with the hope to apply the Pixel Motion Blur filter in a project. The problem is, since the first time I opened the app, it keeps crashing a lot. I can't use any filter that it crashes, If I try to render something, it crashes, if I keep to long in the app, it crashes. I don't know what can I do and I'm a little desperate. Do you guys know something that I can do? Thanks very much!

       

      MacBook Pro (13-inch, Mid 2012)

      2.9 GHz Intel Core i7

      8 GB 1600 MHz DDR3

      Intel HD Graphics 4000 1024 MB

       

      Screen Shot 2015-09-15 at 00.39.56.png