Thank you for reporting this. We will look into the details.
Thank you Pattie. I appreciate it. It is a bit alarming they knew so much about me. I've been trying to convince my employer to invest in the enterprise version and this has made them have reservations since there is now a risk of our company's info being compromised.
Thank you for getting right on this!
I just wanted to let you know that we verified the number and it is a legitimate Adobe number, which is why they had access to your information. We apologize that the caller was not more clear about the reason for the call. They were calling users whose memberships were about to expire.
I have received 2 calls from this same number in the past month. It seems very sketchy because they didn't leave a message when I didn't answer. They did not sound very professional when I did answer. I'm assuming the first call was because of a missed payment. The second call came after I did make a payment... and they seemed to have no reason to call, other than to tell me that I paid. ... What???
'Hello. I'm calling from Adobe to let you know you paid. Goodbye.'
Thanks for confirming it's legit, Patti.
Thank you for your candid feedback. I will share it with the appropriate group.
this is the first thread coming up on google when i search "adobe keeps calling me" and it is the same 408 number listed here
for work we have an account with them, they called yesterday and today, i asked what is the nature of the call and they would just say "we are adobe and we are calling to check on you" to which i would answer, "is there a problem with our account?" this would happen over and over with me alternating between "is there a problem with our account?" or "did we miss a payment or something?"
i keep telling them every time that they call, to please remove us from a call list, and that we will reach out to them if we need help of any kind, no reason at all to call us
please make them stop, they don't sound like they know how to help us in any way and we do not need any help in the first place, it sounds super sketchy also, i'd never trust a call like this, it sounds like those weird fake microsoft tech support calls
thank you for your time
I just received a very odd VM message left by woman with thick accent claiming to be from Adobe. She sounded like she was heavily sedated. Spoke slowly, with several long pauses in the middle of a sentence, when a lot of background chatter could be heard. She was trying to spell out the eMail address her call was in regards to using phonetics (Alpha, Bravo, Charlie) before the message timed out, but got enough characters to know it was an eMail that had nothing to do with me or my company.