2 Replies Latest reply on Sep 16, 2015 10:01 AM by little_saturn6

    movs importing into AE with no audio

    little_saturn6

      At work we seem to be having an issue with certain mov files being imported to AE without the audio track (ie, wav is empty). These are files we get from studios, and it doesn't happen to every single one, but we have run into a few. The mov will play back with audio in VLC, quicktime, etc- but when you import into AE, there is no audio.

       

      Currently, to get around it we've been importing the mov into Audition and saving as MP3, then bringing that into AE. Seems to work fine, but just wondering what would cause the initial issue. Is it the way the mov was rendered by the studio? Also, would it matter if the studio used a mac and we're on PC here?

       

      Just trying to find some answers. Thanks to anyone who can help!

       

      erin