0 Replies Latest reply on Sep 16, 2015 9:26 AM by barbarab64600709

    Fireworks CS6 Hangs on Export


      I've been using Fireworks CS6 for years, however recently when I try to export files (any file, not just one specific file) the software hangs and then abends.

      I'm running it on Windows 7, and the error message given by Windows is:


      Problem signature:

        Problem Event Name:    AppHangB1

        Application Name:    Fireworks.exe

        Application Version:

        Application Timestamp:    518a1f57

        Hang Signature:    7811

        Hang Type:    0

        OS Version:    6.1.7601.

        Locale ID:    1033

        Additional Hang Signature 1:    78116098bf5819090c4ebbab6542113c

        Additional Hang Signature 2:    070b

        Additional Hang Signature 3:    070bbbea6cda748754af6abcc188aac3

        Additional Hang Signature 4:    7811

        Additional Hang Signature 5:    78116098bf5819090c4ebbab6542113c

        Additional Hang Signature 6:    070b

        Additional Hang Signature 7:    070bbbea6cda748754af6abcc188aac3


      I know Adobe is no longer providing updates to Fireworks, but has anyone seen anything like this? Any idea what might be causing it??