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Adobe's ACR (Adob Camera Raw) does work with most cameras, but there are new ones from time to time, or ones newer than your latest update of ACR within your computer, that can get this response. If you've got a pre-CC version of Lr, this is probably your issue. Adobe did update ACR for a year or two for CS6 versions of their software, so if there's and update available for ACR you CAN use but haven't downloaded, that might help. Check your "Help" menu item for downloads to see if there's any you might be able to access.
Past that ... um ... you might need updating your entire software version.
Thanks Neil!! Yes I definitely do think an upgrade is in order haha! Running on ancient versions! I actually did already check for updates and it claims that it is up to date for that software. It is pre creative cloud though so that is pry the issue. Thanks again!
The link above lists camera makes and models supported by Lightroom and which version of Lightroom supports which camera.
You don't necessarily need to upgrade Lightroom - although it's not a bad idea and the $9.99/month Photography Plan is great value for a wedding photographer and keeps you up to date with the very latest version and features at all times.
If you're not ready to upgrade then you can use the free Adobe DNG converter to create DNG files from the Raw images then edit the DNGs in your version of Lightroom'
Thank you so much!! I went ahead and upgraded and that worked! Thaks!