0 Replies Latest reply on Sep 17, 2015 5:20 AM by 79307604

    Adobe digtial additon crashes

    79307604 Level 1

      After downloading an ebook from the Elsevier Store the following error occurs:



        Problemereignisname:                       APPCRASH

        Anwendungsname:                            DigitalEditions.exe


        Anwendungszeitstempel:                  55dd3779

        Fehlermodulname:                             rmsdk_wrapper.dll


        Fehlermodulzeitstempel:                   55dd375f

        Ausnahmecode:                                  c0000005

        Ausnahmeoffset:                                0058314a

        Betriebsystemversion:                        6.1.7601.

        Gebietsschema-ID:                             1031

        Zusatzinformation 1:                          0a9e

        Zusatzinformation 2:                          0a9e372d3b4ad19135b953a78882e789

        Zusatzinformation 3:                          0a9e

        Zusatzinformation 4:                          0a9e372d3b4ad19135b953a78882e789


      How can I solve this problem?