3 Replies Latest reply on Sep 17, 2015 12:30 PM by andys62004617

    PC Crashed during Lightroom 6 starting. Now wont open. Cant find lock file

    andys62004617

      Hello.

       

      My PC unexpectedly shut down while Lightroom 6  was starting and then just rebooted. (PC windows 7. i7)

       

      Now Lightroom wont start and a dialogue box says "Adobe Catalogue" cannot open because another application has already opened it.

       

      A quick internet search says the lock file needs deleting but I cannot find it. An Adobe help page points me to :  C:\Users\[user name]\Pictures\Lightroom\Lightroom 5 Catalog.lrcat.lock

       

      Firstly, I'm on LR6 and my start up programs are on a small SSD. So if I navigate to that harddrive, then Program file\ Adobe\Adobe Lightroom I see lots of folders and then a list of may files. None give me a clue to what is a lock file or look like lrcat.lock .

       

      I am not very savy on a PC and would be grateful of some urgent assistance. I have tried to uninstall the program and then reinstall, but to no avail.

       

      Many thanks.