I currently have a month-to-month membership that I am paying full price for. I just became a student at FIT and would like to change my plan to a student membership. However, when I sign in and click into Plans & Products, there is no plan information displayed. Looks as if I don't have an account, but I know I've been getting charged every month, so I must have a plan! Without a link to the plan on my profile, I can't click through to change anything . . . what might be the trouble here?
I have checked with your Adobe ID on forums you don't have any subscription registered on it, which means you might have used a different email to subscribe.please try a different email id and check.
Or, please send you adobe id in a personal message to me i will check and let you know.