1 Reply Latest reply on Sep 19, 2015 6:27 PM by Akash Sharma

    issues importing- Doesn't acknowledge all of my pictures in the same folder.

    jennak70

      Hi,

       

      I followed the instructions to import, opting to copy pictures from my HD to my external HD. When I set it up, I saw the thumbnail images appear on a few of my images, but the rest were blank. It registers the over 3000 pics that I have in my folder, but only shows 150 as imported. I cancelled the import and tried to start it again and it shows 0 able to import on the left hand side, even though it registers over 3000 files in the folder. WHen I click cancel, a pop up comes up that says no photos or videos were found to import.

       

      I did discover that I can see all of the pics is I switch to Loupe mode, but just empty squares with file names in grid mode.

       

      I am using Lightroom CC.

       

      I am at a loss as to what to do, any suggestions?

       

      Thanks,

       

      Jenna