1 Reply Latest reply on Sep 20, 2015 5:44 AM by rpandita

    I recently upgraded LR5 to LR CC. The download instructions were followed and the video card was updated. Initially it worked, but then started to "not respond" when attempting to move to 'Develop' or edit in Photoshop CC; it now occurs every time and I c

    paulb11945016 Level 1

      I recently upgraded Lightroom 5 to Lightroom CC and downloaded it according to the explicit instructions, as well as updating my video card. What started as an intermittent problem now occurs all the time when I try to edit a photo in LR CC  'Develop' or edit in Photoshop CC.  The program immediately freezes ('not responding') , even if I restart the computer. The previous LR5 always worked seamlessly.

      I use a PC running on Windows 8.1 64bit.

      Any advice?