• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

"E_ADEPT_DOCUMENT_TOO_SHORT" - 5 of the 17 books purchased from Sainsbury's Books give me this error

Community Beginner ,
Sep 20, 2015 Sep 20, 2015

Copy link to clipboard

Copied

I'm using a pc running XP. 5 of the 17 books purchased from Sainsbury's eBooks give me the "E_ADEPT_DOCUMENT_TOO_SHORT" error when trying to download in Adobe Digital Editions, however those books appear to download fine on my iPad running the Sainsbury's eBooks app.

Sainsbury's have suggested I delete all traces of the problem books from my computer and try again, but as far as I can see the books in question do not get as far as downloading and therefore do not leave any trace at all.

I'm not sure exactly where the problem lies. Any ideas?

Views

515

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 24, 2015 Sep 24, 2015

Copy link to clipboard

Copied

LATEST

I have de-authorized and re-authorized ADE. The problem persists.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines