9 Replies Latest reply on Dec 15, 2015 10:03 AM by newgrouse

    Problem exporting to PDF

    feliciae21489205

      I suddenly can't export any InDesign files to PDF. I get the following error message: "You can't open xxx.pdf because the file type is not supported or the file is damaged".

       

      I can open other PDF files so it's not a problem with Adobe Reader. When I try to export the same file again do I get the following error message in InDesign: "You can't save xxx.pdf because it's already being used by one or several background tasks". I have checked the background task panel and there is a couple of export jobs there but I can't end them. Is that the problem? If so, how do I get around it? I have restarted both the computer and only Indesign but the problem is still there.

       

      Please help, I'm in urgent need of getting this sorted.

       

      Best regards,

      Felicia