2 Replies Latest reply on Apr 13, 2017 12:26 PM by karenk28145846

    Vendor login ID?

    Eliphant

      A few months ago I had a different e-book reader for a summer class. It was the Copia reader program and I uninstalled it once the class was over. However, I downloaded Adobe Digital Editions to read an e-book for a different class. When I first downloaded it I was not ever prompted to authorize with an Adobe ID. ADE automatically picked up my Copia account for authorization.

       

      The issue is that I cannot open the book for my current class because the authorization is not for the right account. When I try erasing the authorization, it asks for a vendor login ID and I have no idea what I need to put there. I've tried my account for Copia, I've tried the company name and the company of the textbook but I can't figure out what I need to put to erase the authorization.

      I'm just wondering if anyone happens to know what the vendor login ID is.

       

       

      Here is a picture of the authorization that I currently have.

      hehhh.png

       

      And here is the picture of the whole vendor login ID window.

      vendor login id.png