3 Replies Latest reply on Oct 20, 2015 11:16 AM by beckster10

    How to fix Adobe After Effects CC 2015 Crash on Startup?

    jamesa99805962

      I downloaded the trial of adobe after effects and tried to use it and it crashes upon start up. I already tried re-installing and it didnt work.

       

      I get 2 different error messages.

       

      "After Effects Warning: unknown exception"


      "After Effects error: crash in progress: last logged message  was <10868> <Dynamic Link> <5> C:\ProgramFiles\Adobe\Adobe After Effects CC 2015\Support Files\32\dynamiclinkmanager.exe"


      Here are some screenshots of the error messages:

      http://prntscr.com/8jb4cy

      http://prntscr.com/8jb4rr

      http://prntscr.com/8jb4zf


      I have no clue how to fix this issue, Please help.