I do not use PS, therefore I cannot open it there. I have tried to open that file in PREVIEW, PHOTOS as well as tried to upload it to my printer. Same result every time.
Native RAW file is 6000 x 4000, It is my desire to enlarge it to 36" x 24" (10800 x 7200) at 300 dpi.
- In which File Format are you trying to export the images of Lightroom ?
- Also which version of Lightroom are you working on ?
- What is the configuration of your computer ?
- From NEF (nikon RAW) to Jpeg.
- LR 5.7
- Late 2013 iMac,
- OS X Yosemite 10.10.3
- 3.4 GHz Intel Core i5
- 16 GB 1600 MHz DDR3
- NVIDIA GeForce GTX 775M 2048 MB
Hello, I am attempting to export an image for a wrapped canvas. On the export screen, I select 36x24" at 300dpi, jpg, sRGB. Lightroom exports it to my folder. However, when I try to open the file, the computer reboots. My iMac's hardware shouldn't be a problem and never has been. I have tried this with other files and it does the same thing (thus, I know it isn't a corrupted file.
How do you know your hardware isn't a problem? Have you ever tried opening a file this large successfully on your computer? What do you mean "never has been"? Do you mean that you have opened files this large in the past? And how are you opening these photos? What software are you using?
Additionally, I can export smaller sizes and tiff without issue. I ran diagnostics and contacted apple. This confirmed that it is probably a LR problem. Anyone have any wisdom? Thanks, client waiting patiently.
THis strongly indicates it is the size of the export that is the problem, and not Lightroom.
Opening a bad image file will cause an error to occur. Hardware issues cause a machine to reboot.
Since you are only seeing this happen with very large files, it suggests you've got a memory problem. Either there is an issue with the hard drive or your RAM. I'm willing to bet that these same files open without a problem on other computers. Would you be able to share a sample file from a cloud source (Dropbox or the like)?
That is most likely a hardware problem. I deal with far larger jpeg files exported from Lightroom on similar hardware and software all the time and have never run into a crashing problem. Please see if you can share an example with us indeed that crashes your computer.