8 Replies Latest reply on Sep 23, 2015 10:35 AM by trshaner

    Computer reboots when attempting to open large JPEG created by Lightroom

    stephens85583839

      Hello, I am attempting to export an image for a wrapped canvas. On the export screen, I select 36x24" at 300dpi, jpg, sRGB. Lightroom exports it to my folder. However, when I try to open the file, the computer reboots. My iMac's hardware shouldn't be a problem and never has been. I have tried this with other files and it does the same thing (thus, I know it isn't a corrupted file. Additionally, I can export smaller sizes and tiff without issue. I ran diagnostics and contacted apple. This confirmed that it is probably a LR problem. Anyone have any wisdom? Thanks, client waiting patiently.