I think this page links to downloads for updates: updates for Adobe Media Encoder, Premiere Pro, After Effects, Prelude, Audition, Character Animator, and SpeedGrade | …
If not, I know you can find them here: ‘Direct Downloads at ProDesignTools
And, possibly here: Download and Installation Help | Download and Installation Help
Thank you, Szalam... I appreciate the links.
Any ideas on the first part of my question? Did Adobe add the Quadro K4000 to the list of supported cards for AE and Premiere Pro CS6 Extended?
Updates are always a good thing, but if the K4000 wasn't added to the list of supported cards, updating AE and Premiere Pro won't solve my Raytrace and Mercury Engine issues.
Thanks again for the feedback.
No. Support for those was added in CC 2014. This page lists what cards work with which versions: System requirements | After Effects
There is a very simple way to "hack" the supported cards list to trick AE into thinking that card is approved. It's not an officially supported workaround, but it's really easy to do and the instructions are easily found via a Google search. So, if you really must use the ray-traced renderer, either update your AE to CC 2014 or do the "hack".
Rather than trying to work with the (already obsolete) ray-traced renderer in CS6, I'd recommend using a third party plugin like Element 3d, 3d Invigorator, or ShapeShifter instead. They render faster, look better, and work with a much wider range of cards.
If you do manage to update to CC 2014, you can keep using the ray-traced renderer or you can start using the more powerful replacement.
Thanks again for the reply, Szalam... I tried the hack before coming to the forums, but it didn't work. Currently, updating to CC is not an option.
I requested Element 3D a while back and they finally purchased it, but it will be a while before they get it packaged for distribution.
So I was hoping that at a minimum one of the updates to AE CS6 had added support for the Quadro K4000. Ah well.
I feel some of your pain. I'm in a similarly closed environment. I found that if I kick up a big enough stink about things being "mission critical" and/or can demonstrate the time/money savings, I tend to get things moving a bit quicker.
At home, I'm free though and I can run CC 2015 to my heart's content!