8 Replies Latest reply on Sep 23, 2015 12:27 PM by 99jon

    I'm trying to run Lightroom_6_LS11.exe, to upgrade from 4.4.  The installer tries to create this directory:  "C:\Users\USER\Desktop\Adobe\Photoshop Lightroom 6.0"  Then I immediately get a message

    jg7455522

      I'm trying to run Lightroom_6_LS11.exe, to upgrade from 4.4.  The installer tries to create this directory:  "C:\Users\USER\Desktop\Adobe\Photoshop Lightroom 6.0"  Then I immediately get a message "A problem occurred while creating the destination folder.  Please  check the folder permissions or choose a different folder."

       

      I've check permissions.  I've selected different folders.  Same result