99jon:I went to that link. I followed instructions to download again. I cannot find a download, in fact i the file that automatically popped-up did not seemed to have an extension. It tried to open with Adobe Reader.
Do you have a 64 bit system that meets the minimum requirements?
The issue seems to be with permissions.
Please change the destination location to some other location apart from Desktop and try to install.
If you are still facing the same issue,
> Create a Test user on your computer
> Download Lightroom 6 from the link provided by John Nevitt
> Install the application using that new user account.
Hope this helps.
1 person found this helpful
Do you know how to request a refund from Adobe? This is ridiculous. I did try the link that John provided. I cannot spend time creating new users or try to obtain customer support from a forum.
Adobe accepts returns within 30 days of receipt. If purchased through a re-seller, requests for refunds and product return must be made via the original store or on-line retailer.