7 Replies Latest reply on Sep 24, 2015 8:15 AM by Sheena Kaul

    tells me i need premium

    photeo.net

      Just renewed my CC account. They automatically renewed my Student/Teacher account but at the regular price overcharging me $180. I contacted them and they said to cancel the subscription and order again. Did that.

       

      When i started the CC Desktop (yes, i signed out and signed in again...several times) I only had 2GB of online storage and could not download the free assets from my Market account. When I tried I was told to "upgrade". I have the complete subscription.

       

      I've contacted support twice. They were able to correct the online storage but not the download problem.

       

      Any help?

       

      thx