4 Replies Latest reply on Sep 23, 2015 3:23 PM by John T Smith

    Purchasing an upgrade

    patriciaf40427301

      I have Adobe Pro XI and want to upgrade to Adobe Pro DC -  I purchased the upgrade online using Paypal and Adobe denied the payment from Paypal.  Why?  I cannot access the tools in Adobe Pro XI so I was upgrading.  Can someone tell my how to upgrade or how I can access the tools again in Adobe Pro XI?  This is maddening!

       

      [Adobe is a company, not a program... do you mean Acrobat?]

      [Asking in the correct forum helps... Moved from Premiere Pro to Cloud... Mod]