2 Replies Latest reply on Sep 23, 2015 2:17 PM by Chetna Srivastava

    LR 5 won't recognise RAW files


      So I have been using LR 5 no problem for 6 months and have imported Sony, Fuji and Canon RAW files no problem.


      Today it won't recognise RAW files any more. Viewing the new images in Library module I see "Preview unavailable for this file"


      Then when I try to import  "This file is not recognised by raw format support in Lightroom"


      I have the latest version (5.7.1) and it's CR2 (Canon RAW) I'm trying to import from a 760D which is apparently supported


      I'm on a PC, Windows 8