2 Replies Latest reply on Sep 23, 2015 10:55 PM by Megha Rawat

    Paid for Adobe Creative Cloud but had to download the trial version

    percym18320724

      I just paid for 1 year in full  the educational version of adobe creative cloud and downloaded it to my laptop. I already had Adobe Creative suite 6 master collection on my laptop and I was not able to open creative cloud applications so I did an uninstall on Adobe Creative suite 6 master collection.  Then I tried to open creative cloud and it insisted that I try the trial version and being in a pinch because I needed it loaded on my laptop to start the new class the next day I downloaded the trial version.  Now I need to know how to install the creative cloud that I have already paid for and to make sure that it is functioning well. I think that the newly loaded creative cloud might have a conflict with the previous Adobe Creative suite 6 master. Is there a phone number that I can get in contact with to talk to tech to answer these questions and help me to get this software working.