CEPHtmlEngine slows Computer (Mac) and solution.

Hi NE

I've just remove the damn ones by doing the following:

Finder > Applications > Photoshop

Click in show package contents

Search for CEPHtmlEngine

and you'll see these files:

CEPHtmlEngine

CEPHtmlEngine Helper

CEPHtmlEngine Helper EH

CEPHtmlEngine Helper NP

If you dare move them to trash !

All works fine now

By the way i don't use the CC app (cloud icon in the top menu bar) or extensions

Is there any other way to get rid CEPhtmlEngine problem?

Does this (removing it from the Photoshop package) work with other CC applications like InDesign?

I haven't seen this mentioned in this forum.

A Google search showed almost all the references were to problems in Photoshop but not InDesign.

Here is a screenshot oft the CEPhtmlEngine task after launching InDesign:

It does constantly use above 100% CPU usage when InDesign is focused (it get's below 100% when it is minimized).

This has only begun for me recently… maybe since a week ago. Everytime I startk InDesign I have to manually shut down the CEPhtmlEngine via Activity Monitor.

I'm using CC2015.2 (InDesign 11.2.0.99) on OSX 10.11.3 on a MacBook Pro (Retina, 15", Late 2013), 2,6 GHz Intel Core i7, 16 GB 1600 MHz DDR3.

EDIT:

The problem also occurs after opening other CC2015.2 applications:

Here a screenshot just after opening Illustrator CC 2015.2:

Here after opening Photoshop CC2015.2:

Interestingly the tasks also shows up (with just below 100% CPU usage) after opening AfterEffects CC  2015.2 but disappears after the new splash screen / opening dialogue is closed (doesn't help with the other applications like PS, AI or InDesign):

Could it be GUI related? It certainly never happened to me before the updated GUI.

It's running for me too. Just because there are various processes running (there are dozens!) doesn't mean that they cause problems. No problems here: Mac OS X 10.11.3. InDesign CC 2015.2. Runs like a dream on my MacBook Pro.

What makes you think that the process is the problem?

same problem, Illustrator, InDesign, ...

Delete and reinstall does not work.

Also I have the complete Creative Cloud deleted multiple files looking for " orphaned " and filled with new CC, this brought no success .

The Tools : AdobeCreativeCloudCleanerTool.dmg and Creative Cloud Uninstaller.dmg not help .

and playing with the Erase and Install , now played 5 times already .

So, and now? Someone a proposed solution ?

and btw Adobe your tests actually your software before you the divorce them in the wild?

The Forums are full with exactly this unresolved problem!

@Steve Werner

As you can see in my screenshots one of those processes always need extreme cpu usage (above 100%). You can hear the fans of the laptop going wild until I kill the process with the Activity Monitor. After killing it the fans go silent. Besides the fan noises it lowers the performance of my whole system and drains the battery. There is something going on there.

Also these processes doesn't seem to be necessary at all as I can kill them right after launching the applications and they won't restart themselves.

@JensSeidel

Do you know when the problem occurred to you the first time? I'm pretty sure I see this behavior since the last few days.

The only way at the moment seems to kill the CEPHtmlEngine right after launching the application and avoid restarting it. Annoying but certainly less of a hassle than reinstalling the applications multiple times without any effect.

otterstyle The process starts again automatically new, no matter how many I kill him ...

i think a few day, dort know the frist time

(scheint ein Problem insbesondere der deutschen Nutzer zu sein?)

JensSeidel

You need to kill the task "CEPHtmlEngine" not the "Helper". When I shut down the CEPHtmlEngine the Helper shuts down with it. When i try to kill the "CEPHtmlEngine Helper" it always starts again within a second.

Also It could be a problem with the german version of CC…

otterstyle  Thank you, thank you very much, so I get now at least my work done.

I opened a support ticket, I write in here if something turns up.

Hi _JSMotterstyleNE-Design,

Did the CPU consumption issue happen immediately after you launch Adobe application, or after an extended period of use? Would you mind if I follow up with you to collect for information if possible?

Hi _JSMotterstyleNE-Design,

Could you please show me the full command line parameter of the CEPHtmlEngine Helper taking 100+ CPU?

To do so, note down the PID (process ID) of the CEPHtmlEngine taking 100+ CPU in activity monitor, then open a terminal and type:

ps -ef|grep CEPHtmlEngine\ Helper|grep PID <-- replace PID with the actual PID

Thanks.

Thank you huid31332308 for asking!

The CPU load rises immediately after launching InDesign and stays between 80–100+ until I shut down the task or the application.

Here is the log (replaced my username with *USERNAME*):

501 57667 57663  0  2:07am ??        3:55.57 /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/CEP/CEPHtmlEngine/CEPHtmlEngine.app/Contents/Frameworks/CEPHtmlEn gine Helper.app/Contents/MacOS/CEPHtmlEngine Helper --type=renderer --enable-deferred-image-decoding --lang=en-US --lang=de --log-file=/Users/*USERNAME*/Library/Logs/CSXS/CEPHtmlEngine6-IDSN-11.2-com.adobe.DesignLibraries.angular.log --log-severity=error --params_ppid=IDSN --params_ppversion=11.2 --params_extensionid=com.adobe.DesignLibraries.angular --params_loglevel=1 --params_serverid=e24048cd-52f7-4ee9-be2a-77f7748dca4c --params_clientid=4046a574-d3df-4949-b020-d8e27dd2d408 --params_commandline=WyItLWhpZ2gtZHBpLXN1cHBvcnQ9MSIsIi0tZW5hYmxlLW5vZGVqcyJd --enable-pinch-virtual-viewport --enable-delegated-renderer --num-raster-threads=1 --disable-accelerated-video-decode --channel=57663.1.1622148403

Thanks huid31332308

ps -ef|grep CEPHtmlEngine\ Helper|grep 1208

501  1208  1204   0  2:34pm ??         3:18.50 /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/CEP/CEPHtmlEngine/CEPHtmlEngine.app/Contents/Frameworks/CEPHtmlEn gine Helper.app/Contents/MacOS/CEPHtmlEngine Helper --type=renderer --enable-deferred-image-decoding --lang=en-US --lang=de --log-file=/Users/jens/Library/Logs/CSXS/CEPHtmlEngine6-IDSN-11.2-com.adobe.DesignLibrari es.angular.log --log-severity=error --params_ppid=IDSN --params_ppversion=11.2 --params_extensionid=com.adobe.DesignLibraries.angular --params_loglevel=1 --params_serverid=769deb37-3734-4a39-914d-bdd0ba0a5f0f --params_clientid=50d322ee-ada2-4360-b2ac-0ea1118c9c77 --params_commandline=WyItLWhpZ2gtZHBpLXN1cHBvcnQ9MSIsIi0tZW5hYmxlLW5vZGVqcyJd --enable-pinch-virtual-viewport --enable-delegated-renderer --num-raster-threads=1 --disable-accelerated-video-decode --channel=1204.1.654038714

I hope this is what u mean.

Also being driven insane with this CEPHtmlEngine issue. Opens and over runs the CPU on all CC apps including ID.

I believe this is the new libraries offering - which in itself is also a nightmare. Constantly attempting to save my artwork into a shared library. Unwieldy idea poorly executed.

Fans at full blast and CPU being cooked. Only solution is opening Activity Monitor and killing CEPHtmlEngine.

Please fix Adobe.

Hi _JSMotterstyleNE-Design @days_of_speed:

Thanks for providing very useful information!

Could you please try out the private build of Design Library (Shared Files - Acrobat.com), which has a potential fix for the CPU usage issue?

1. Move the old Design Library extension to somewhere else (move to your Desktop for example):

• Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/
• Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/com.adobe.DesignLibraries.angular/
• InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/com.adobe.DesignLibraries.angular/

2. Download DL.zip from Shared Files - Acrobat.com, then extract it to

• Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/
• Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/
• InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/

The final directory structure should look like:

.../extensions/

                      |-DL/

                             |-CSXS/manifest.xml

                             |-index.html

                             |-.....

Thanks very much!

Hi days_of_speed,

Could you please try out the private build of Design Library (Shared Files - Acrobat.com), which has a potential fix for the CPU usage issue?

1. Move the old Design Library extension to somewhere else (move to your Desktop for example):

• Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/
• Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/com.adobe.DesignLibraries.angular/
• InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/com.adobe.DesignLibraries.angular/

2. Download DL.zip from Shared Files - Acrobat.com, then extract it to

• Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/
• Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/
• InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/

The final directory structure should look like:

.../extensions/

                      |-DL/

                             |-CSXS/manifest.xml

                             |-index.html

                             |-.....

Thanks very much!

Quitting the CC menubar app almost immediately slowed the fan (within two minutes fan and CPU usage were back to normal).

It works!

Thx @huid31332308

Hi, same problem and it works!

But CC Libraries disappeared from every app: Illustrator, inDesign, Photoshop... even in "window" menu, there is no more option to view them.

How to make them available in every app again without having MBP fans spinning crazily?

huid31332308

Seems to work for me as well! Thank you! The CEPHtmlEngine Helper (there are still multiple; the one with the highest percentage) now needs about 6-7% with some higher peaks as of now. Hope what ever you did will end in the next update.

francob2k

I still can access the CC Libraries in PS, AI and InDesign after the hotfix.

Me not! Cannot find CC Libraries on window menu, nor on the left panels after this trick.

Dear All,

Glad to know it worked for you!

Don't worry about  multiple CEPHtmlEngine Helper processes as they are as expected.

Hi francob2k,

Could you please show me all the files under /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/DL/?

That folder doesn't exist.

These are screenshots of PS, IL, ID folders with files of your thread. See the status bar below every image to know which app it's related.

I see why...

Could you extract DL.zip to a subfolder under  ..../CEP/extension/DL/?

The final dir structure should look like this:

.../extensions/

                      |-DL/

                             |-CSXS/manifest.xml

                             |-index.html

                             |-.....

Oops I made a mistake, now it works like a sharm and fans spins normally.

Thank you!

It worked! !

Thanks!

that worked. thank you...:-D

Have changed only Photoshop and that seems to have fixed this across both Photoshop and ID and AI (e.g. I didn't amend anything in their Design Library folders.

Spoke too soon. Fans have kicked in with Photoshop closed.

Will make changes in all folders!

Fixed and all CC Libraries working.

huid31332308 tnx for your help. But I still have the problem when opening after effects. Is there a way to solve it as well 'cuz after effects does not have the folders you describe.

For what it's worth, I'd been noticing high CPU usage from CEPHtmlEngine Helper when using InDesign CC 2015 (latest version, latest version of OS X as well), up to and including it becoming non-responsive (along with InDesign). Only a few minutes into testing this private build, but so far, so good!

Exactly!! Finally updated to OSX 10.10 so I could update to Adobe CC 2015. Well guess what?!? Fans blasting all day, CPU Cooking at almost 200 deg F and memory pretty much gone. I didn't know if this was a OSX issue or what. I couldn't figure out until it happened as soon as I opened AI back up. I had Photoshop and Illustrator running earlier today (without any actual files open) and could not figure out why the heck my CPU was being maxed. I killed ALL (three instances) of CEPHTMLENGINE (I only had AI running) and sure enough my fans started to slow down and my CPU has settled down. My memory is still being used up. I only have 2GB available out of 16GB. I only have iTunes, Google Chrome, Mail and Illustrator open. Where the heck did all my memory go?!?

I've only updated Photoshop and Illustrator. I'm afraid to update Premiere, AE, Audition, Bridge, etc because if two programs wipe my computer out then updating the others will probably kill it.

Why is this happening? Adobe, what have you done?

How did you get your Libraries working? It has completely removed it from PS.

Have you checked you moved the correct files out and the directory structure is as below? (Mine is and works fine - fans off and Libraries working as intended).

1. Move the old Design Library extension to somewhere else (move to your Desktop for example):

• Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/
• Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/com.adobe.DesignLibraries.angular/
• InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/com.adobe.DesignLibraries.angular/

2. Download DL.zip from Shared Files at Acrobat.com, then extract it to

• Photoshop: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/
• Illustrator: /Applications/Adobe Illustrator CC 2015/CEP/extensions/
• InDesign: /Applications/Adobe InDesign CC 2015/Resources/CEP/extensions/

This is a known issue at Adobe and their engineers are working on a solution. I am assuming this solution will come in form of app updates. The accepted answer does work, but not for dreamweaver and possibly also other adobe apps other than Indesign, Illustrator and Photoshop.