2 Replies Latest reply on Sep 24, 2015 2:24 PM by Ani*Adobe

    Worst Customer support EVER

    sarrahb30109468

      I have attempted to cancel my subscription for MONTHS with no apparent way to do so online. What's even more frustrating is that when I go online to "edit" my subscription, it shows as a "free" membership-meanwhile I am continuously being charged once a month for an allegedly free subscription. I have never in my life encountered such backwards, impossible customer support! I have actively been attempting to take care of this for months and the fact that it is so difficult to even find an online representative to help customers is absolutely ridiculous.