Sorry for the inconvenience ,
I see that you had a subscription under the same email id that you are using with forums , however the subscription has already expired .
In case you have another subscription on a different email or you are still being charged for this ,kindly get in touch with our customer care team .
Hope this helps !!!
In fact I was notified that my credit card was not longer valid and that I had to update creditcard information to continue my Subscription plan for Adobe Creative Cloud,
As I wanted to actually unsubcribe in stead, I was really frustrated that I was not able to do so. Unfortunately I have had to take a break from photography and will not need software for the coming period.
Can you then please confirm that my Creative Cloud Subscription has been cancelled (on the account of lacking payment), so that I do not get any further payment reminders?
You were being notified to correct the billing details in order to continue using the subscription .
Please be assured now your creative cloud subscription does not exist anymore .
Thanks for your confirmation.
You're Welcome !!!