What type of graphic card do you use?
My graphic card is "NVIDIA Quadro 1000M/PCIe/SSE2"
and OS Windows 7 (service pack 1)
Don't know about the error logs: It tells me that Light room has stopped working and will be turned off. Is the error log stored somewhere?.
Hi BS Johanson,
Would request you to follow below steps to get the crash report :
- Click Windows Start button > Type event in Search programs and files field.
- Select Event Viewer
- Navigate to Windows Logs > Application, and then find the latesteventwith “Error” in the Level column and “Application Error” in the Source column
This is my last error log:
Faulting application name: lightroom.exe, version: 18.104.22.168, time stamp: 0x55aed83a
Faulting module name: nvoglv64.DLL, version: 22.214.171.12462, time stamp: 0x526ed933
Exception code: 0xc000041d
Fault offset: 0x00000000009fcc9a
Faulting process id: 0x1a0c
Faulting application start time: 0x01d0f78f55e5591b
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\WINDOWS\system32\nvoglv64.DLL
Report Id: 9d8aa2d4-6382-11e5-81d9-60d819fd653c
Tried with print screen but did not work :-(
1 person found this helpful
Thank you for sharing the logs.
As per the logs, its crashing due to Nvidia Graphics Drivers.
[Faulting module path: C:\WINDOWS\system32\nvoglv64.DLL]
Would suggest you to visit Nvidia's website and install the latest graphics card drivers.
Thank you Chetna for your help. I will try to get the driver and see what happens.
Thank you. I will tell you how it worked out
Skickat från min Windows Phone