1 2 Previous Next 42 Replies Latest reply on Jan 19, 2016 12:16 PM by gilbertoj97886933

    Royalty Activation failed. Please refer to  www.adobe.com/go/pre_ara_error for more details.

    sanchaithw Level 1

      I have purchased an upgrade to Premiere Elements 14 and Photoshop Elements 14. I have uninstall version 13 and the installation using the serial keys received went fine

       

      Photoshop Elements run without any problem.

       

      When I start Premiere Elements 14, a dialog pop up and it read

       

      Adobe Premiere Elements

      Royalty Activation failed. Please refer to  www.adobe.com/go/pre_ara_error for more details.

       

      After clicking OK, Premiere Elements 14 open fine

       

      What go wrong? How can I fix the problem of the above pop up dialog that read

       

      Adobe Premiere Elements

      Royalty Activation failed. Please refer to  www.adobe.com/go/pre_ara_error for more details.

       

      Help please

       

      Regrads

      Sanchai Thiewprasertkul

      Bangkok, Thailand

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