1 Reply Latest reply on Sep 29, 2015 9:57 AM by kirker

    not able to use photoshop tools on microsoft tablet!!!!

    BaiBai

      please someone help, none of my tools will work and i even tried resetting the tools and it didnt help. whats wrong? someone please help.

        • 1. Re: not able to use photoshop tools on microsoft tablet!!!!
          kirker Level 4

          Hey Baibai,

          I'm sorry to hear that. Could you provide a few more pieces of information so I can help you further?

          What specific apps are you trying to use on your tablet? For example: Adobe Brush CC, Adobe Color CC.. etc.

          What specific tablet are you using? Please provide the name and the version of the operating system.

          Were your apps working previously? Did anything change right before they stopped working? For example: a software update or crash.

           

          If this is the first time you've attempted to use them and they are failing, it may be that they are not compatible with your device.

           

          Looking forward to hearing from you!

          -Kathleen