0 Replies Latest reply on Sep 26, 2015 8:23 PM by jf55496831

    Help! Can't open downloaded files

    jf55496831

      I have been downloading library books from Overdrive for a long time with no issues.  But recently with a couple books I have received the same error message upon downloading:  "Unable to open <title of book>.  Errors were encountered in this item."  I emailed my library, and they said they were unable to replicate my error.  I've tried on different computers and still get the same message. I've uninstalled Digital Editions, deleted associated files and wiped out browser history, but all to no avail.  I have no idea what else to try. Any suggestions would be most welcome!