1 Reply Latest reply on Nov 27, 2006 1:12 PM by Newsgroup_User

    Internal Error When Trying To Save

    Level 7
      I am a new user of FW and have used it for designing web graphics at 72 dpi.
      I needed to create an ad and thought I would use FW since I'm so comfortable
      with it. However, when I create a new .png and save it as 150 dpi or 300
      dpi, I get an error that an internal error occured and it couldn't complete
      my request. When I change to 72dpi, it saves. What am I doing wrong?

      Thanks!


        • 1. Re: Internal Error When Trying To Save
          Level 7
          Beverly wrote:
          > I am a new user of FW and have used it for designing web graphics at 72 dpi.
          > I needed to create an ad and thought I would use FW since I'm so comfortable
          > with it. However, when I create a new .png and save it as 150 dpi or 300
          > dpi, I get an error that an internal error occured and it couldn't complete
          > my request. When I change to 72dpi, it saves. What am I doing wrong?
          >
          > Thanks!
          >
          >

          It could be a memory/resources issue, Beverly, but also keep in mind
          that FW was never intended or optimized for print graphics. You can't
          use color profiles or convert to CMYK for commercial printing.

          If your artwork is completely vector based, and you have Freehand, you
          could try opening the file in FH and resampling it there.

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