Provide the name of the program you are using so a Moderator may move this message to the correct program forum
This Cloud forum is not about help with program problems... a program would be Photoshop or Lighroom or Muse or ???
Just after I submitted my question I was able to solve the problem. But I am curious about This Cloud forum is not about help with program problems... a program would be Photoshop or Lightroom or Muse Am I to understand if I have an issue with Premiere Pro such as I described that this forum is not the proper place to post the question?
That is correct... for problems with a specific program, you go to the forum for that program... based on what you said, that would be http://forums.adobe.com/community/premiere/content
This forum is for general Cloud problems... payments, subscriptions, install problems, and so on
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says See all our Products and Services) to open the drop down list and scroll