2 Replies Latest reply on Sep 27, 2015 5:40 PM by A.T. Romano

    Speed of footage

    davids51661499

      The footage plays twice as fast as the audio and then cuts to red, how do I fix this? (using Adobe Premier Elements 10 on a computer with Windows 8)

       

      [Asking in the correct forum helps... Moved from Premiere Pro to Premiere Elements... Mod]

        • 1. Re: Speed of footage
          John T Smith Adobe Community Professional & MVP

          Exactly what is INSIDE the video you are editing?

          Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing https://forums.adobe.com/thread/1070933 for screen shot instructions

          Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

           

          Does your video use a VARIABLE Frame Rate or a Constant Frame Rate?

          • 2. Re: Speed of footage
            A.T. Romano Level 7

            davids

             

            Premiere Elements 10 on Windows 8 64 bit...

             

            Several angles on the issue that you present...

             

            What is the video card/graphics card that your computer uses? If NVIDIA GeForce, please stop and let us know.

            There is a known issue with Premiere Elements 10 on a computer that uses a NVIDIA GeForce card. In these instances, the answer is not to

            update the card's driver version to the latest version, but rather to roll back the driver version to May 2013. Often the old NVIDIA GeForce driver versions do not go back far enough to resolve the problem. See

            http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html

             

            If your computer does not use a NVIDIA GeForce, that major issue can be excluded from the troubleshooting.

             

            Then we need to know the properties of the source files that you are importing into the project. You can use video audio properties readout programs to obtain that information, but a quick and effective way would be to give the brand/model/settings of the camera that recorded the video. We can get the important information that we need from that type of information.

             

            Is this a "it worked before but not now" issue or a "it never worked before" issue?

             

            Please review, consider, and give more details.

             

            Thank you.

             

            ATR