Mine has been doing this for about two weeks and I've found no answers, unfortunately. I've done everything that's been recommended on these boards - uninstall, reinstall, see if it opens in soft boot mode, update Creative Cloud, attempt when disconnected fro the web, install Dreamweaver and more. You can search for details on some of these, but none have worked for me. Am falling way behind on a deadline with no program to use. I can run CS5, but ALL of my files were converted to 2015 versions when I installed 2015. Was just checking back now to see if anyone has come up with a solution.
Yes. I've done everything recommended on these boards as well. Nothing seems to be working.
I am contacting Adobe now. Hopefully, they will have some advice.
The only support you will get from Adobe for CS5.5 is direction to post here on the forum.
What OS? Did it ever work? You say you've tried everything. Does that include SING Removal? How about running from a new user?
InDesign 5.5 has worked on this computer. I had my hard drive swiped and I had to reload CS. It has never worked since that reload. I'm running 10.10.2.
I have gone through all the recommended file deletions, safe reboot, SING removal and running from a new user. Nothing seems to work. InDesign loads up and then as soon as you start a new document it freezes.
Was it installed clean, or migrated from sort of backup? Do you have a directly connected printer as the default?
Is it an actual crash, or a hang? If a hang, see Adobe Forums: InDesign CS5.5 Not Responding. If it's an actual crash, put the crash report on pastebin.com and give us a link here.
I loaded it up from the original disks.
Here's the sample process: Sampling process 994 for 3 seconds with 1 millisecond of run time between sample - Pastebin.com
and the crash report: Process: Adobe InDesign CS5.5  Path: /Appli - Pastebin.com
Thanks for your help.
You haven’t fully patched InDesign.
Help>Updates. But even that won’t get you a supported system. CS5.5 is not supported under Yosemite.
BTW, you might want to patch the O/S, too.
Aside from what Bob said, it's definitely SING related.
Ok—I patched InDesign and removed SING. It's still crashing.
Here's the sample process: Sampling process 409 for 3 seconds with 1 millisecond of run time between sample - Pastebin.com
and the crash report: Process: Adobe InDesign CS5.5  Path: /Appli - Pastebin.com
Thanks for all help.
Still crashing in SING. Did you remove the plugin? if not, try that.
The SING plugin, its in the application folder under plugins/text/ and there's an associated folder for SING Resources.
Now it works. Thank you so much!
Update to my post (and apologies): I'm in inDesign 2015, not 5.5. But I did find a solution that might benefit others who might run across this string... I was very frustrated that many sites suggest looking into damaged file solutions when the problem I had was that I couldn't get the PROGRAM to launch at all. Here's what I finally learned: when the program launches, it automatically looks for recent files. Therefore, if you have recent files that are/were damaged, you'll continue to struggle. So, while reviewing this: Troubleshoot damaged InDesign documents. I tried one of their suggestions on a method to clear Preferences: I clicked to open inDesign then, as it was opening, held down Control-Option-Command-Shift... voila! It returned to my last stable version. (I never did need to clear Prefs, it was just the combination I needed to get the dang thing to open!) Best of luck to everyone!
It's unfortunate you posted in the wrong topic. Had you given us this info sooner we would have told you about the recent files problem, and suggested you edit the preferences under File Handling to set the number of recent files to display at 0. Resetting the preferences using the keyboard shortcut as you did removes the contents of the recent file list (along with any customizations you've made to other sections of the prefs and any document or printer presets you created), but the list will rebuild as you work so the solution is only temporary.
How do you do this? Where is the File Handling file located? I'm having ID 5.5 crash on startup. I'm in Yosemite 10.10.5 and I can't even get the program to open. I'm on a deadline and am panicking!
File Handling is an InDesign preference. Edit > Preferences > File Handling in Windows. InDesign > Preferences > File Handling on a Mac.
Steve, wouldn't that be done once the program has opened? I can't even get to that point. It crashes on startup.
Sent from my iPhone
I didn't read through the entire thread. I only answered your question.
Peter Spier is better at handling this kind of problem than I am.
Did it crash previously with a file open? If yes, see InDesign crashes upon launch while attempting to recover a damaged document Removing the recovery data should allow you to start ID normally, then use the file menu to open the last-saved version of your file if it is not corrupt.
Does it work if you log on with a different user? If yes, go back to the original user and see Replace Your Preferences
If neither of those works, please provide full details of what is happening along with any error messages.
Peter, I has never crashed before. In September 2015, I bought a new iMac and transferred all of my files from my old iMac onto it. I have had no problems with Photoshop. Illustrator has some problems opening a file from within the program, as well as crashing when I select a font from the character window (as opposed to selecting one from the top bar). I can deal with that, even though it's a pain. InDesign won't even start. It crashes on startup. I've cleaned out my fonts, trashed the preferences, tried to use a different user login, and done all of the suggestions above. This has been happening ever since I migrated the files in September. I've been able to get around it through Illustrator, but I have a huge project coming up that is completely built in InDesign, so I'm in a bit of a panic.
Process: Adobe InDesign CS5.5 
Path: /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Version: 188.8.131.523 (7530)
Code Type: X86 (Native)
Parent Process: ??? 
Responsible: Adobe InDesign CS5.5 
User ID: 502
Date/Time: 2016-02-05 09:14:46.988 -0800
OS Version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: 3B71DF58-E99A-877E-F897-D86D017AEC47
Sleep/Wake UUID: 08119868-C5DA-407F-B73A-DE1D310AF41F
Time Awake Since Boot: 160000 seconds
Time Since Wake: 6900 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000002c
VM Regions Near 0x2c:
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
First, InDesign does not migrate. You have to install it fresh on each machine, so you probably need to uninstall, then, if you're lucky reinstalling and running the 7.5.3 update will solve your problem (but be aware, too, that CS 5.5 is not officially supported on either Yosemite or El Capitan and it may not run no matter what you do). Running the CC Cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) will improve the odds of success, but it will wipe out all the Adobe programs and there's no guarantee you'll et any of them working again on a new OS.
If you post the WHOLE crash report on pastebin.com (NOT HERE) and provide a link to it here, we'll take a look and see if it's something more obvious before you start major surgery.
Nope. Still crashing. I have the original DVDs... thinking I should re-install the programs. All three were migrated from my old iMac to the new one. Hoping it might be as easy as that. If they don't work then, I'm basically screwed. I can't afford to use Creative Cloud.
AFAIK, 5.5 is not supported under 10.10.
You may have to roll back to an earlier operating system.
Bob, what IS supported under 10.10? Is CS6? Or is the only choice moving to Creative Cloud? Forced obsolescence? I can't afford CC. Is there NO way to make this work?
CS6 is supported under 10.10 but not 10.11.
You’d have to pay full price for it, too. If you can’t afford CC you certainly aren’t going to want CS6.
CS5.5 was released for 10.5 and 10.6. I can’t say for sure where support ended but you can’t keep upgrading hardware and operating systems, especially on Mac and expect to keep using old applications.
I’m sorry, but that’s just the reality of the situation.
Nope. Still crashing.
Did you go as far as removing all traces of the SING Plugin? Sometimes the steps in the article don't work.
I did. Removed it all. But I just reinstalled CS 5.5 completely. InDesign works perfectly. Crisis solved!