2 Replies Latest reply on Dec 14, 2015 12:36 PM by gethernm

    unable to download error message: E_ADEPT_XML_SYNTAX


      I keep running into problems when opening ebook file (.acsm) I downloaded from ebrary. ADE gives me the message


      Unable to download

      Error getting License. License Server Communication Problem:



      I've referred to adobe help section which suggested I set the time zone to the downloading website, however this did not solve the problem. I'm currently outside of US so I reset my time to PCT however this didn't fix the problem.


      Are there any threads or sites I can look into to troubleshoot?